Shipping Policy
At Glow With Alishas, we aim to provide a smooth and transparent delivery experience for all our customers across Pakistan.
Delivery Coverage
We currently ship nationwide within Pakistan through trusted courier partners to ensure safe and timely delivery.
International shipping is not available at this time.
Processing Time
All confirmed orders are processed within:
- 1 to 2 business hours
- Orders placed on Sundays or public holidays are processed the next working day.
Delivery Time
Estimated delivery timelines:
- Major Cities: 2 to 3 business days
- Other Cities & Rural Areas: 3 to 5 business days
Delivery times may vary slightly due to weather conditions, courier delays, or remote locations.
Shipping Charges
- Standard Shipping Fee: Displayed at checkout ( Rs.200 at the moment )
- Free Shipping: Promotions or minimum order thresholds may apply during special sales or campaigns (mentioned on the website or ads).
Order Tracking
Once your order is dispatched, you will receive:
- Tracking number via SMS / WhatsApp / Email
- Real-time tracking link to monitor your delivery status.
Failed Deliveries
If delivery fails due to:
- Incorrect address
- Customer unavailability
- Phone unreachable
The courier may attempt redelivery or return the parcel to us.
Re-shipping charges may apply in such cases.
Order Confirmation
After placing your order:
- Our team will confirm via call or WhatsApp where required (especially for Cash on Delivery orders).
- Orders may be cancelled automatically if confirmation is not completed.
Damaged or Missing Parcels
If your order arrives damaged, incomplete, or with wrong items, please contact us within 24 hours of delivery with:
- Order number
- Photos/video of the issue
We will arrange a replacement or refund as per our Return & Refund Policy.
Shipping Restrictions
Glow With Alishas reserves the right to:
- Cancel suspicious or fraudulent orders
- Limit shipping during political disturbances, strikes, or natural disasters